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What To Consider When Purchasing Office Products Online

As we move into the 21st century, more and more organisations prefer buying office products online. There has been no better time for those that sell advertising and for online merchants. However, online shopping for office products could turn out to be a nightmare for inexperienced online buyers. After all, you as an online shopper would not have the ability to talk with the other clients of a company selling the products you are interested in. You have to rely on the information provided by the seller's website and their advertising.

Protect yourself from fraudulent advertising

How would you be able to protect yourself from being a victim of fraudulent advertising? How would you verify the accuracy of the information you have? A lot of online office supply stores have their own brick and mortar stores. If they are a company doing legitimate business, you should be able to verify the reputation that they have with the complaint agencies that also deal with the regular local stores. You could also check their reputation through the company that handles their advertising - a lot of reputable advertisers would not agree to place advertisements for those companies that they believe to be fraudulent as they would be risking their reputation as well.

Are you easily swayed by flashy advertisements? Learning to distinguish the advertisements that give correct product information and the ones that are pure fluff would be able to make your online shopping experience much more pleasant.

Consider buy from reputed online office suppliers

One way to avoid being scammed while buying office supplies online is to deal with those retailers who have been in business for a long time. You could usually get this piece of information on the company's FAQs or "About Us" page. Also their website should have a copyright date, which is typically the date when the website was launched. If you do choose to do business with an office supplier who has not been in the industry that long, make sure that you practice caution.

Check the store’s return policy

One of the advantages of buying at the mall is that you can simply walk back into the store to return the item that you don't want after all. However, online shopping isn't quite as straightforward. It's a good idea to know what to do if you don't like something once it has arrived . . . how do you return it?

While online shopping is definitely a huge plus in today's busy lifestyle, it does mean that you will find yourself with some things that just don't work. When you can't actually hold a product in your hand or try it on before you move on to buying it, it just stands to reason that you will end up with office products such as an ink cartridge that doesn't fit your printer .It's going to happen, so you need to know what to do.

Most online stores have a return policy. Online retailers understand that there is a chance you won't like what you receive. They also understand that consumers don't want to buy without a guarantee, so they will usually take the items back, whether for credit or for a full refund depends on the program.

Making Returns After Buying Through a Rewards Program

If you are using a rewards program to do your shopping then it's important to note that you cannot return anything through the rewards program. This is a gateway program, not a retailer.

So, when you are looking at a product you are interested in buying, even if it is through a rewards program, make sure you take a look at the office supplier’s website. Look for their return policy. This is the important part, should you need to return the items, since the actual rewards program cannot take returns.

While the majority of online office supply business websites will have similar return policies, it's a good idea to read each one, just to be sure. Sometimes there is something extra that you will need to know in order to send something back. It's also a good idea to check for the following:

  • Time limits. How long do you have before you can return the item? 30 days? 60? Be sure you understand this part.
  • Shipping. Who pays? Some retailers offer free return shipping, but in many cases, you'll have to cover this yourself.
  • Type. What kind of return will you be getting? Depending on the company, you may only receive store credit, but some places will offer a full refund. If you are just returning something that didn't fit, store credit should be fine.

Prepare yourself for a rewarding online shopping experience

It doesn't take much time to check out an online policy and this can save you a lot of time and hassle in the future. Shop online, but do it with open eyes and preparation and you'll be able to shop with peace of mind. Also when you know that anything you purchase that doesn't turn out to be as great as it looked on the webpage can be returned or exchanged, you will feel comfortable to continue shopping online for your office products.